1、服務響應時間:模型維護、保養(yǎng)由模型公司售后服務部負責,售后服務部對模型維護除塵,設施、設備更新、更換、故障排除等,進行人員調配與技術支持。不影響模型的正常展出、展示。公司將以熱情的態(tài)度,好的技術,快捷的響應,隨時為模型提供維修、養(yǎng)護技術咨詢及技術服務。
1. Service response time: Model maintenance and upkeep are the responsibility of the after-sales service department of the model company. The after-sales service department provides personnel allocation and technical support for model maintenance, dust removal, facility and equipment updates, replacements, and troubleshooting. Does not affect the normal display and display of the model. The company will provide maintenance and technical consultation and services for the model at any time with a enthusiastic attitude, good technology, and fast response.
2、除塵:每季度,模型公司將對該項目模型進行一次多面檢測,除塵,對模型單體與局部,綠化與環(huán)境,光、電、水等系統(tǒng)有可能存在問題的部件、部分進行維修、更換與調整。對相關模型單體與局部,光、電、景觀綠化等部件迅捷進行現(xiàn)場維修、更新和更換。
2. Dust removal: Every quarter, the model company will conduct a multi-dimensional inspection of the project model, dust removal, and repair, replace, and adjust the components and parts of the model that may have problems with the individual and local parts, greening and environment, light, electricity, water, and other systems. Quickly carry out on-site maintenance, updating, and replacement of individual and local components such as light, electricity, and landscape greening for relevant models.
3、技術支持:為便于模型的維護更換和保養(yǎng),以及模型的運輸和現(xiàn)場安裝,采用模塊化設計,將光、電系統(tǒng)集成在各模塊中,通過標準化接口和分號線與模型骨架相連,這樣在更換某模塊時不影響其他部分的光、電設施的運行。
3. Technical support: In order to facilitate the maintenance, replacement and upkeep of the model, as well as the transportation and on-site installation of the model, a modular design is adopted, integrating the optical and electrical systems into each module. They are connected to the model skeleton through standardized interfaces and semicolon lines, so that when replacing a certain module, it does not affect the operation of other optical and electrical facilities.
4、服務期限:
4. Service period:
公司對模型提供(維護一年)服務,終身保養(yǎng),以合同確定的保修時限為準,提供及時的除塵、更新、壞損設備的更換。本公司負責對模型進行維護,保修期滿后,本模型在正常使用下可保證長期穩(wěn)定運行的有關備件、材料。
The company provides (free maintenance for one year) service for the model, lifelong maintenance, based on the warranty period specified in the contract, and timely dust removal, updating, and replacement of damaged equipment. Our company is responsible for maintaining the model. After the warranty period expires, the model can guarantee long-term stable operation of relevant spare parts and materials under normal use.
根據(jù)展出的需要,對模型進行定期的局部更新、保證將新的項目的建設成就反映出來,模型驗收合格后如需局部更新、調整,我公司以成本價按實計算。
According to the needs of the exhibition, regular partial updates are made to the model to ensure that the construction achievements of the new project are reflected. If partial updates or adjustments are required after the model is accepted, our company will calculate based on the actual cost price.
5、服務人員:相關技術人員到模型所在地進行維護:包括動態(tài)、燈光維修、清潔工作、或因參觀者損壞進行的維修.并不影響模型的正常展出,同時進行維修記錄,以防再次發(fā)生。
5. Service personnel: Relevant technical personnel shall go to the location of the model for maintenance, including dynamic, lighting repairs, cleaning work, or repairs caused by damage to visitors. This does not affect the normal display of the model, and maintenance records shall be kept to prevent recurrence.